All of us at Frause were so excited about starting a blog; we spent hours fighting over who would be responsible for the content. We drew straws, played rock paper scissors, even thumb wrestled for the honor. It turns out our interns have some strong thumbs (not to mention opinions). They also have the best opportunity to provide a “fly on the wall” look into the workings of Frause. Without further ado, we present Frause – through the eyes of our interns!

Tuesday, December 20, 2011

Can’t live with them, can’t live without them

While interning at Frause, I have dabbled in media pitching and observed the delicate dance that takes place between journalists and PR professionals. The relationship is a bit of an oxymoron, where both require the other to function, yet the road to success is imbedded with bumps and potholes of frustration.

Ragan’s PR Daily has also noticed the symbiotic rapport between the media and public relations, recently posting “33 things the media wish PR people knew.” This list of thirty-three insights is a great starting point (especially for learning interns), but the thirty-five comments at the bottom of the article are just as astute as the article’s content. After reading the article and its comments, I have picked several themes worth repeating.

The first piece of advice the article gives is, “not everything your organization does is newsworthy.” While this is not a shocking reality check to most PR professionals, it can be difficult for clients to understand and thus support such an idea. To overcome this, I have noticed scenarios where Frause is able to identify what is or is not newsworthy on a client’s behalf and then recommend an appropriate course of action, thus balancing the client’s and the media’s interests.

Several of the article’s ideas can be summarized as finding alternative methods to sharing your content with the media. The press release is highlighted as a great starting outreach tool, yet it must be combined with something more engaging. This could be a compelling email subject line, using a journalist’s social network to initiate a dialogue or using multimedia messaging like photos and videos.

Close to half of the thirty-three points center on how to mediate the conflict that rises between PR professionals’ goals for coverage and what is of interest to the media. This is likely to be frustrating for both, but as communications professionals, we have the skills to navigate obstacles as, “corporate messaging goals and good journalism are often at odds” or “that spin is downright annoying” or “the media are the filter, not the enemy.”

From my experiences as Frause’s intern, I look forward to the day where I communicate for a living! If the relationship between the media and PR professionals is a delicate dance, as I learn and gain professional experience, I look forward to the day where I have learned the waltz, foxtrot and tango of media pitching. On the other hand, right now I am managing to boogie along with the funky chicken.

Tuesday, December 13, 2011

Frause Gaudy Christmas!

At Frause we like to make a splash and we made no exception for this year’s “gaudy” themed office Christmas party! We assembled at the Oasis by Herban Feast in Sodo, donning our most glitzy and tacky holiday attire. We sparkled in red, silver and gold, leaving trails of glitter and tinsel in our wake. A personal favorite was Santa with a pillow for a belly and our very own Bob Frause dressed in drag wearing a green plaid kilt and lady’s holiday sweater with shoulder pads.
The bar was serving up a delicious pomegranate martini along with some red and white wines and beer selections. As we sat down to dinner, it was clear the Frause Christmas Committee had decked the venue halls just as thoroughly as the rest of our team decked ourselves out in ornate and showy gear. The tables were beautifully adorned and the room decorations were extravagant with several light-up reindeer and a blow-up snowman and Santa.
Everyone seemed to enjoy their meals as we feasted on several options. I had the citrus miso glazed salmon with orange and fennel salad, while people around me savored the herb crusted beef tenderloin, finished with a port demi-glace, and the butternut squash ravioli with brown butter lemon thyme cream sauce and crispy sage. Dessert came with two options: pumpkin cheese cake or chocolate lava cake. YUM! Bob and Sue surprised everyone with little stockings filled with Nordstrom and Amazon gift cards. In turn, the team presented Bob and Sue with our very heavy gift of the Modernist Cuisine: The Art and Science of Cooking.
Awards for best costumes were also presented! Just to name a few, Brook and Pete took best contemporary couple and Matt and John took best unintentional couple, both dressed as Cousin Eddie from the movie Christmas Vacation.
With dinner over and a few drinks in, we migrated to karaoke – not to be outdone by Krista’s caroling Santa hat. Bob’s cash incentives got the singing going, but soon we were rocking out to hits from the 80s and 90s, the occasional Christmas carol, to a few impressive rap performances.
Frause boogied into the night getting wrapped up in the season’s festivities and merrymaking, so much so that some of the Frausies headed to Hooverville for a nightcap. The Frause gaudy Christmas party was a merry Christmas for all and for all a goodnight!

Thursday, December 8, 2011

One lifetime just isn't enough

This past Tuesday the Frause team and our colleagues at Fundraising Partners Northwest headed down to the Lake Union Café to celebrate Bob at the Puget Sound Chapter of the Public Relations Society of America (PRSA) Holiday Gala. It was a happy event full of photos, conversations and smiles. The silent auction featured items like a signed Seahawks football by Leon Washington, a basket of Washington wine and an at home spa kit. Between the silent auction and the live dessert auction, a significant amount of money was raised for the Puget Sound Chapter’s Horace & Susie Revels Cayton and Sally Heet Memorial scholarships. During the dessert auction, the Frause tables snagged the raspberry chocolate torte and gluten-free gingerbread men. Sweets for a worthy cause! Following the dessert auction, the awards ceremony began. R. Danner Graves, APR, Fellow PRSA, of Graves Group was honored with the Hugh Smith Community Service Award; along with Neil Neroutsos, APR of Snohomish County PUD for the President's Award for Volunteerism; and Dave Marriott, APR of Gogerty Marriott, Inc. as the PR Professional of the Year. Finally, (drum roll please!), Bob Frause was introduced by Suzanne Hartman, APR, the 2012 Chapter President-Elect, to receive the Jay Rockey Lifetime Achievement Award! Bob was handed the trophy by the award’s namesake – Jay Rockey.
Jay Rockey shared a humorous and anecdotal speech with the audience about the award that is now in its tenth year. He praised Bob and spoke of how much he values PRSA calling the Puget Sound Chapter the best in the nation. He also joked he was pleased to see the podium on the ground level after almost falling on the stage steps last year. As Bob accepted the award, he took a moment to thank his family, his team at Frause and the many professionals who have guided him throughout his career. The audience was full of warm smiles, in addition to the wet eyes of Bob’s wife, Sue.
The awards ceremony wrapped up with a mini video roast of Bob that also doubled as a tribute from all of us at Frause. The award was no doubt the highlight of Bob’s night, but we think our video and symbolic gift of Heifer International chickens added to the evening's thrill!

Tuesday, November 29, 2011

Here's to Bob


The stroll from FRAUSE’s reception desk down the hall (past the lovely intern desk) to the conference room is decorated with the awards FRAUSE and agency team members have received throughout the years. I counted a total of seventy-six, although those are just the awards on display – there are many more than those on display in our mini-museum. After talking to various Frause folks here in the Seattle office, favorite awards include the PRSA Puget Sound Totems and the Washington’s Best Workplaces awards given by the Puget Sound Business Journal.


Most recently, we are especially excited about the Jay Rockey Lifetime Achievement Award that will be presented to our Founder and Chairman/CEO, Bob Frause at the PRSA Puget Sound Holiday Gala on December 6. As stated on PRSA’s website, “The Jay Rockey Lifetime Achievement Award was established in 2002 in honor of Jay Rockey’s commitment to the public relations profession. This award recognizes the career achievements of a Puget Sound area public relations professional who has advanced the field of public relations and demonstrated outstanding professional ability and conduct throughout his or her career.”

Here at FRAUSE, we are so thrilled to see Bob celebrated for his work in the industry and his commitment to PRSA and ethics in the PR profession. As the intern, I have the opportunity to participate in office culture, but also observe with the perspective of a fly on the wall. In so doing, I have witnessed and shared in the magical work environment Bob creates daily.

I have noticed Bob leads the FRAUSE team through example. Everyday he is the first person in the office – commuting from his home on Whidbey Island. He constantly lends his counsel to clients and colleagues. And last but not least is the dedication to PRSA Bob illustrates for the FRAUSE team — from paying the PRSA dues for senior staff to encouraging participation in PRSA events.


FRAUSE is a great team, and lucky for us, Bob is the icing on our cake. Here’s to Bob as the 2011 recipient of the Jay Rockey Lifetime Achievement Award!

Tuesday, November 22, 2011

Decking the Streets


On my stroll into work this morning, it was the first day I noticed that downtown Seattle’s trees are now glowing with Christmas lights. Unless you are Ebenezer Scrooge or the Grinch, it is impossible not to feel your mood elevate as you walk under twinkling lights that for me mark the beginning of the holiday season. At this time of year when the sun doesn’t rise until 7:30am and it disappears over Puget Sound by 4:30pm, the decorative lights of downtown create a holiday atmosphere that I and many of my fellow Frausies look forward to.

While the lights do create a feel-good environment, they also have a strategic purpose. As holiday consumers are making their shopping lists and checking them twice, they head to downtown retailers to cross gifts off their list. The lights cater to shopping festivities and builds upon the giddiness this time of year creates – encouraging many shoppers to do their holiday gift buying downtown and reach deeper into their wallets once they are here. This holds especially true for this holiday season when the economy threatens to curtail purchases and more consumers are doing their gift buying online.


Following General Electric’s release of Christmas light kits in 1903, lights have become a staple of the holiday season in the ranks of Frosty the Snowman and stockings hung by the chimney with care. They light our dark November and December days in the Pacific Northwest and beckon Seattleites downtown for some holiday cheer – something I now get soak up on my way to and from Frause.

Tuesday, November 15, 2011

Seattle U PRSSA at Frause!


Today, members of the Seattle University Public Relations Student Society of America (PRSSA) chapter visited Frause for a tour of our offices and a sit-down conversation with some of Frause’s team! The conversation started with an overview by Bob Frause of our work and history, interspersed with advice for communications students. Bob shared two main “theories” that are relevant to beginning a career in the industry.

A Tale of Two Theories
#1 First Job Hierarchy. Bob’s first theory pertains to first jobs and their impact on career paths. He recommended, if possible, beginning at a communications agency for the reason that young professionals learn versatile skills that allow for greater flexibility later as they gain experience. If an agency in not an option, go for a corporate in-house communications position. The third and fourth options are nonprofits or NGOs followed lastly by public sector agencies. These two types of organizations made the bottom tier because Bob hypothesizes once young professionals begin their careers in such sectors it is challenging to transition across the job spectrum later due to industry biases.

#2 Informational Interviews Don’t Exist. Bob’s second supposition is the “theory of how to get a job.” According to this theory, there is no such thing as an informational interview. He claims that any interview is a “real” job interview. Subsequently, be prepared to be smart and up sell your skills. Most importantly, always ask for the job if it is the company where you know you want to be. If that company is not currently hiring, ask to get on “the list” of professionals they will be contacting the next time they are interviewing. Lastly, never walk out of an office without two or three names of other professionals to get in contact with.

Separately from Bob’s great knowledge, pertinent advice was passed onto Seattle U’s PRSSA as freely as our business cards! Richard Kendall suggested doing internships in multiple sectors because internships are as much about shaping interests as determining what you are uninterested in. Nathan Hambley recommended coming to interviews with at least two objectives you wish to accomplish during the internship or the next phase of your professional development. He also encouraged doing something that sets you apart from your peers, whether it is a mood board (Bob loves these!) to visually tell a story or a portfolio or an unsolicited letter of recommendation.

Amy Graham shared her unique experience of having interned for Frause and then being hired full-time. She advised the PRSSA students on how to maintain a work-life balance—of making time for things that provide personal happiness while still delivering top notch work and advancing your career.

The Seattle U PRSSA students had the opportunity to ask questions throughout the conversation, guiding the shared dialogue. It was a formative discussion where the students seemed to be curious and appreciative of the opportunity to stop by. The best part was the student group included Emily Nauseda, which made the event a summit of Frause interns past, present and maybe even future.

Tuesday, November 8, 2011

A Window of Opportunity


Frause’s intern desk is a small cubicle in the hallway between the reception desk and the conference room. While it is an unglamorous workstation, it is also a desk of opportunity. It is where I work on diverse client accounts and internal projects.

Every week is a professional adventure right from my keyboard and wheelie office chair. I have explored the ins and outs of the communications industry through online communications, public affairs, social media, community relations and media relations. I have researched, typed, brainstormed, compiled, evaluated, emailed and called. I have listened and been heard. I have gained experience in the industries of hospitality and tourism, consumer and retail, natural environment and community development. I regularly participate in meetings and have even had the opportunity to attend a press release workshop and tour the Gates Foundation.

With all that I have checked-off my revolving to-do list, the amazing thing is that I am only half-way into my internship with Frause. Everything I have learned, attempted and accomplished has been in just the last month and a half!

I have no delusion that the intern desk is glamorous, although I love the way working at Frause makes me feel like a grown-up. About two weeks ago, I printed out a picture of a window opening out to a tropical beach and taped it to the wall behind my monitor. This is my way of personalizing the intern desk, and pretending that I have a window whenever I glance up. During these moments when I glance up from my computer to my window, I reflect on the significance of my seat at the intern desk, and the long-term opportunity this seat in Frause’s hallway is providing my young career. It has become what I dubbed, “my window of opportunity.”

Thursday, November 3, 2011

Founder Bob


On my first day at Frause, I came across a friendly gentleman in the hallway who introduced himself to me as Bob. My excited response was: “Founder Bob!” He chuckled and said, “Yes, Founder Bob.” One month into my internship at Frause, I had the opportunity to sit down and ask questions of the guy who started Frause in 1998. This is what I learned.

What led to the decision to name the agency based on your last name?

Bob mused that when he founded Frause he “only had $72 to his name. I rolled the dice and went for it solo.” In testing a potential name for the agency Bob pretended to answer the phone. He experimented with, “Hi, this is the Bob Group” or “Good afternoon, Creative Communications, this is Bob” and “The Frause Group, how may I help you?” After he pondered it a bit more, Bob realized his advantage was his “black book.” So he wanted to keep his last name in the title. He ultimately decided on The Frause Group, simply because it sounded like there was more than one person working at the agency. As the agency grew, the name evolved to simply Frause, with a logo created from Bob’s own handwriting!

What do you enjoy most about your job?

“The game,” he said. “Having an idea for building a business, seeing if you can make it happen, and then creating a great place to work. That’s the real challenge.” His idea was to create a place to learn and be happy while making some money doing it. For Bob, working at Frause now is different than when he first started. He no longer has to worry about putting his son through college or some of the many challenges he encountered earlier in his career. Today, he says “It is primarily about having fun and doing great work.”

What do you find most challenging?

For Bob, the challenge resides with the “status quo – I don’t like it.” Bob noted people can become buried in the status quo, and he prefers optimism and innovation instead. Now Bob just wants a “transporter so Scotty can beam me up.”

Frause was founded with three guiding principles:
1. Deliver services ethically.
2. Provide an open workplace where employees are given the opportunity to learn about the business of running a business, and cultivate staff as business partners first and communication professionals second.
3. Build a supportive and desirable place to work, such that when looking back on their careers, employees will think of Frause as the best place they ever worked.

What experiences in your personal or professional life led you to develop Frause with these guiding principles?


When Bob founded Frause he only had one thing to prove, “that I could make it on my own.” But as Bob started hiring employees, he wanted to activate those principles. He has found that by “showing people how to be business people where you challenge and support them and pay them well – they stick around.”

What does the post-Frause world look like for you?

Bob is mulling around several ideas of how to spend his time once he “retires.” Bob shared he might, “buy a van and stock it with tools to become a maintenance man for old ladies. Go work at Home Depot and get an orange apron. Write a book on ethics. Start a business with his son, or even go back to school for a Masters of Fine Arts in welding or painting or a degree in integrated communication.” For Bob it all boils down to “Why not try something new? The only disappointing thing is to not have enough time to try everything.”

On Frause’s website a lot of attention is paid to turkeys. It describes you as a “social pillar/turkey killer” who occasionally lives with turkeys, and the “extras” tab on the website sometimes states, “Turkeys can run up to 20 MPH.” How would you describe your relationship with turkeys these days?

Bob does indeed occasionally live with turkeys! He explained, “The ‘social pillar/turkey killer’ mentioned in my bio comes from the chorus of a song my friend wrote for my 50th birthday.” The biggest argument Bob ever had with his wife was whether or not to get chickens. His wife didn’t want to be tied down by poultry, although they did eventually get chickens. After they got their first set of chickens, their animal kingdom grew to include rabbits and even cattle. They decided to ditch the cattle for a baseball field in their backyard, but this created a sort of animal void. Turkeys were the answer. Over the years Bob has “raised and butchered more than a couple hundred Turkeys.”

Frause has a well developed internship program and sponsors the PR education fund that pays the first year of PRSA dues for recent college graduates. Why do you think it is important to provide such professional development opportunities for students and recent grads?

These are opportunities for interns to sharpen practices and acquire news skills. They provide real world foundations to establishing careers. Bob hopes, “Ideally, every intern will learn to pay it forward and do the same thing for the next generation of communications professionals when they are the big shots.”

Fun Facts:
Favorite color: Blue.
Favorite food: Pork.
Favorite pastime: Amateur radio, gardening, art, piano and carpentry.
Favorite memory from Frause: Winning the Washington State Best Companies to Work For in the small business category for the first time in 2002. The second was a Frause retreat to Palm Springs where we had a Project Runway task with two teams sewing dresses.

Tuesday, October 25, 2011

We know people who know people


On Friday, Frause had the opportunity to take a private tour of the Bill & Melinda Gates Foundation! We took an office fieldtrip to the foundation’s new campus, an exciting privilege considering the visitor center is not slated to open to the public until late 2011 or early 2012.

We disembarked from the Monorail in the shadow of the Space Needle and crossed the street to 500 Fifth Avenue North. The moment we were inside the lobby there were oohs and ahhs about the architecture, furnishings and art. After making it past security with a new visitor badge, you can’t help but feel like you are in a place where awesome things happen. Our tour started with a presentation about the Foundation’s work and how the new campus came to be from the desire to create a place that both showcases the foundation’s work around the globe and reflects the natural beauty and innovative culture of the Northwest.

We noticed the communal desk layout that far surpasses the den-like environment cubicles can foster, the use of natural light to reduce the need for electricity and the worldwide representation of museum-quality art from many of the foundation’s grantees. A favorite art piece was a wall instillation called “Seeds of Hope” by Ghanaian artist El Anatsui. He visited during the construction and observed the open space of the campus’ central atrium. The piece was made specifically for the central atrium where it now hangs out of discarded metallic liquor labels and bottle tops held together with copper wire. The name “Seeds of Hope” was inspired by the foundation’s works.


In our admiration of the different facets of the campus, “We need to get that for Frause’s office!” echoed throughout our tour.

The Foundation’s new campus was recently awarded LEED-Platinum certification from the U.S. Green Building Council, one of the highest ratings for commercial building energy conservation and environmental design. Along with the flood of natural light, other environmentally-friendly and sustainable design highlights included living roofs and marshlands that mimicked the natural surroundings; a million gallon cistern tapped to water plants and toilets; and a heating system the works to heat “the individual” in the building rather than the entire building. There was even a happy family of ducks that had already made their home in one of the campus ponds.


After coming to the conclusion if we at Frause were ducks, we too would live at the Gates Foundation, it is a safe assumption that we really enjoyed the tour!

Thursday, October 20, 2011

Frause Portland: Through the eyes of Krista Hildebrand


There are 174 miles, seven right-hand turns and three to the left between the Seattle and Portland Frause offices. A small distance when considering the exceptional collaboration that exists between the two offices. Because I am currently the only intern, the Portland office has received short shrift from the intern blog. A negligence that is at last being given attention via a Q&A with Krista Hildebrand, the Managing Director of Frause Portland.


1. What sorts of expertise do you (and your staff) have that is localized to the Portland office?
Matt Smedley, the Portland Account Supervisor and Social Media Practice Lead, and I both have areas of expertise, but they are not localized to just Portland. Matt’s deep knowledge of social media benefits the entire Frause team and our clients, whether they are in Portland or Seattle.

When I started at Frause almost five years ago, I brought more than six years of experience in economic development communications. This experience has grown into one of Frause’s knowledge centers, which now has several members both in Portland and Seattle.

Elana Silverman, the Portland Assistant Account Executive, brings the ability to successfully pitch just about any story to the media and has lent this skill to landing stories for clients in Oregon and Washington.

2. What is it like to collaborate with the Seattle office through mostly technological means?
Technology certainly helps us stay in touch on a regular basis, especially for our daily morning huddles when we actually “join” the Seattle office through Google+. It is a far cry from trying to sort out what is going on, and who is saying what, over a conference call, which is what we did for the last three years. GoToMeeting is another tool we have that allows us to see presentations real-time, making us feel like we’re in the same room.

However, there is no replacement for personal contact and interacting with the team on a one-on-one basis. So, I try to get to Seattle regularly. Matt is a frequent visitor as well, especially when he lends his social media expertise to client meetings and new business presentations. We love when the Seattle folks come work out of our office and lend their expertise to our clients. Matt, Elana and I always feel very connected and rarely out of the loop.

3. What do you most enjoy about your job?
It sounds corny, but I love working with my clients. I am blessed to work with smart people who understand the value of strategic communications and consider Frause an important part of their marketing teams.

4. What sort of growth and development do you predict for the Portland office?
I wish I had a crystal ball, but with the economy still struggling, it’s hard to predict. We were fortunate to weather the past three years and, in spite of the poor economy, brought on some significant long-term clients. I would hope to do the same in the next year or so.

5. Are the walls of the Portland office also bright green like they are in Seattle?
Yes, of course. Our office is just a mini-Seattle!

Tuesday, October 11, 2011

It Takes a Village to Raise an Intern


In 1996, then First Lady Hillary Clinton published It Takes a Village: And Other Lessons Children Teach Us. The book highlights how influences outside of the family impact a child. Clinton puts forward her vision of a society, similar to that of a village, which supports the whole person as they grow-up. The title of Clinton’s book comes from the African proverb:“It takes a village to raise a child,” a saying that has also become integrated into Western culture.

To apply this proverb to Frause, it takes a village to raise an intern. I am being raised from an inexperienced student into a developing communications professional through the mentorship and support of the Frause villagers.

Here is a glimpse of the guidance and advice I have received so far.

• Develop workplace skills, like how to assert my knowledge and competence without being too pertinacious. One of the best ways to do this is through
observation.
• Reality check: there is no such thing as a home and work balance, but more of an ebb and flow.
• Provide impromptu status updates on projects because people appreciate it.
• Seek clarity when confused. Asking questions also assists the project lead in defining their needs for requirements and what needs to be done.
• Be on time and always have a notepad to write things down.
• “Work towards finding the no.” The translation: internships are as much about figuring out what your interests are, as discovering what you do not want to do with your career.

At Frause we are a village, a community of colleagues who raise each other up. I am more than happy to be the apprentice of such village chiefs.

Tuesday, October 4, 2011

Gourmet Group!



Last week some of the Frause team prepared freshly made pesto pasta for the office! The pasta was made from scratch by Chefs Bob Frause and Nathan Hambley by simply mixing flour and water until it morphed into a dough like consistency. Everyone involved had a chance to roll out rustic noodles between their hands from cut strips of dough. The noodles then were boiled to pasta perfection!



Brook Sorgen became the gourmet guru of the pesto sauce by combining handfuls of fresh basil (also grown by Bob) with olive oil, lemon juice, garlic, pine nuts and Pecorino Romano cheese and then pureeing it until it was the consistency of, well, pesto. Finally, the meal came together with the help of Katy Harrison, kitchen connoisseur.



Once Katy clicked send on an all-office email with the subject line, “Come EAT!!” and the email body reading, “Pasta is ready!,” everyone flocked to the kitchen. The pasta was devoured with coos and compliments, and appreciative praise for a great lunch! Plus, one impressed intern sat hoping this type of gastronomic magic happens every week.



The only disappointments were that there was not enough for a second serving and learning these types of lunch happen only as occasional treats!

Thursday, September 29, 2011

The Almost Famous Kate Hudson

Hi, I am Kate Hudson (but no, Goldie Hawn is not my mom). I am Frause’s new autumn intern! I am in my senior year at Seattle University, majoring in strategic communications with an English minor. My life synopsis is best described by my Twitter handle: “Bred in Seattle. Lover of dogs, the Northwest outdoors, Puget Sound, Seattleites, travel, the news & the nonprofits I adore.” What my Twitter bio leaves out is how excited I am to be at Frause!

Dictionary.com’s first listed definition for the word intern is:

in•tern
verb (used with object)
1. To restrict to or confine within prescribed limits, as prisoners of war, enemy aliens, or combat troops who take refuge in a neutral country.

While I have been fortunate in my internship experiences, I have peers that have not been so lucky. Acquaintances have reported internships where supervisors lurk over every project or where tasks included taking out the garbage every Tuesday. For those friends, the internship experience was more in line with the aforementioned definition: an obligatory internment serving to only increase one’s job prospects after college.

My time at Frause will be no such thing.

This morning’s breakfast huddle—a morning meeting that sounds as if it was named after an athletic team’s early morning powwow to get energized—demonstrated for me how Frause is a team. A team of professionals that foster camaraderie and support, while encouraging wit. I felt welcomed and was encouraged to continually ask questions.

Throughout the rest of fall, I am eager to contribute to the office’s rapport I witnessed today in both the morning huddles and just walking down the alarmingly bright green halls. I anticipate that Frause will challenge me and dare me to inquire. I expect that I will learn. Maybe I’ll even get to teach.

Frause uses the tagline, “Not all internships are created equal.” While not all internships are created equal, neither are interns. I am enthusiastic to make my mark at Frause like no intern before.



-Kate Hudson

Wednesday, September 14, 2011

Farewell, Frause!


Thirteen weeks ago, I began my internship at Frause with a to-do list. Over the weeks, that list grew and grew, until it became three notebooks worth of completed tasks. Looking back at some of my lists, it is clear that the Frause team valued my work. I wasn’t just getting coffee for people or taking notes at meetings- I was a part of a team that respected my ideas and opinions. Seeing as I began this blog with a post about lists, I thought it would only be fitting to end on the same note. So, as a farewell, I present to you the list of my top ten moments at Frause:

1. Going to the Sounders game with the Frause team. I still don’t know all the rules of soccer, but I certainly got to know my coworkers a lot better that night.

2. Attending a PRSA meeting with Erika Schmidt. The meeting about video in social media was outstanding, but the most valuable part of the night was being able to learn more about the industry from Erika, a definite PR pro.

3. Watching Frause grow with more team members. Since my time here, we have welcomed a new Assistant Account Executive, Anthony Matlock, and a new Vice President, Natalie Price!

4. Morning meetings. Although I was particularly fond of Word Wednesdays, it was fun to connect with the team every morning over breakfast and video chat with the Portland office.

5. Working for a client, from start to finish. This is a rare opportunity for any intern, and I learned plenty, from building media lists to pitching journalists over the phone.

6. Dog Doogity. Need I say more? Hands-down, this was the most fun campaign I have ever witnessed.

7. Incorporating my love of the environment and food through working with Little Water Cantina, whose building is in the process of receiving LEED Platinum certification.

8. Writing and implementing a social media plan for Frause's Facebook and Twitter accounts with the Frause social media team.

9. Writing creative briefs for clients. Sure, this is a common project assigned in school, but it was exciting to write a creative brief for new marketing materials and being able to see the finished product.

10. Getting to know all of the members of the Frause team. Everyone has very distinct personalities, but together, they make Frause the ultimate work environment.

- Emily Nauseda

Thursday, September 8, 2011

Musings on Careers

Choosing a career path for the rest of your life can be a frightening notion, but it is a reality most college students face. Although I was lucky to find work I truly love, others have not fared as well. According to the Department of Labor, the average American transitions careers 3-5 times in their life, and I suspect that one reason for this is our need to specify our career paths early on. Throughout Europe, young adults have the option of taking a “gap” year for the sole purpose of finding their passions, instead of defining their futures. Here in the U.S., on the other hand, it is a common expectation for people to know exactly what career they want for the rest of their lives — before they are old enough to vote.

Even within my major at Seattle University, students are expected to know which industry they want to practice public relations in. I would be speaking to a classmate about internship opportunities and she would limit herself to the hospitality industry for the simple fact that she knew nothing about construction. Another friend would tell me he already decided it was his destiny to work with nonprofits, while I stood there, feeling the pressure to specify a lifelong career at the ripe age of twenty. I joined the Frause team without any inclination towards a specific industry, and twelve weeks later, I am proud to admit that I still do not know.


By working at a smaller agency like Frause, I am able to work on multiple accounts across a vast field of industries. On any given day, I will simultaneously work on a press release for a government organization and pitch a luxury resort to local media. I like to think that I am diversifying my arsenal of knowledge for the future, and it is already paying off. I can use what I learn from clients specializing in sustainable building to help restaurants that want to promote their eco-friendly features, among other paradoxes. I’ve learned that the best thing any young professional can do is stop focusing on the end result, and aspire to be a great generalist, absorbing all the knowledge they can before delving completely into any one industry. This client diversity is yet another reason that I love the field of public relations, as well as working at Frause.

- Emily Nauseda

Wednesday, August 31, 2011

Frause Fun

After my eleven weeks here, I have noticed that although many factors go into the equation for Frause success, one of the biggest factors is hard work. That’s not to say we don’t know how to have a good time, though. Last weekend, the Frause team took some time off to enjoy the beautiful summer weather at Bob Frause’s home on Whidbey Island. Here are a few of my favorite photos from the day:




If you’re looking to stay connected with Frause and hear more about our work (And our play!), make sure to follow us on Twitter and like us on Facebook for the latest news.

-Emily Nauseda

Wednesday, August 24, 2011

Frause Mavens

When I was younger, I had no idea what I wanted to be when I grew up. One year I aspired to be a judge, the next, a paleontologist and the next, a firefighter. The thrill was less about the jobs, and more about learning all I could about them. As I went through high school with no career path to call my own, I realized what I loved most was learning. Knowing I couldn’t be a student forever, I sought a new way to parlay learning into a career and found public relations.


Since public relations firms tend to represent a wide variety of clients, I get to learn about trends in many different industries, and share my knowledge and ideas to benefit others. As Malcolm Gladwell describes in his book The Tipping Point, I get to be a maven — an information broker who shares and trades what they know. As an intern at Frause, I am learning about these ever-changing industries from the pros. But who do they learn from? This week, I wanted to showcase the “must read” blogs and publications that the Frause team uses to get their news:

Sustainability: GreenBiz
Restaurants: Eater Seattle
Built Environment: Seattle’s Daily Journal of Commerce
Social Media: Mashable
Local Government: Crosscut
Graphic Design: HOW Design
Real Estate: Curbed Seattle

Can’t get enough? You can always check out the Frause professional blog to see what the office is buzzing about!

-Emily Nauseda

Wednesday, August 17, 2011

The Creative Class

Here at Frause, we’re a full spectrum agency, which means that we go above and beyond traditional PR to bring clients services in branding, social media, website and graphic design and much more. Seattle is such a perfect fit for our agency because of the rising creative class in our population. As originally described by author and researcher Richard Florida, the creative class is driven, innovative, individualistic and yes- very creative. Frause is composed of many of these innovative minds, but I wanted to highlight one person in particular this week.


Meet Katy Harrison, a rising star in the design world. Since my time began here at Frause, I have seen Katy produce amazing work. Need an example? Look no further than the Dog Doogity website, which she designed and created. She even hand-drew the Dog Doogity dance movies which can be downloaded on the site. When she’s not doodling in her notepad, Katy told me she finds inspiration from simple things. As we were sitting in a mediocre restaurant frequented by the downtown lunch scene, Katy pointed out small details I failed to notice. She showed me the blue ombré color effect of each tile on the wall, and the resourceful way the restaurant used baskets turned upside-down as lamps. Suddenly my lunch spot seemed a lot more upscale.

As an intern, I find so much to learn from the people I work with here, but I chose to write about Katy in particular not only because I have always been fascinated by design, but also because she, too, was a Frause intern!

-Emily Nauseda

Thursday, August 11, 2011

Frause Goes Golfing

Last week the Frause Team went to Interbay Golf Course for our second annual tournament. I started out with a set of clubs, and I left with a newfound appreciation for a sport I had had little previous experience with.

The golfers played a game called best ball, which seemed quite symbolic of the great team dynamic we have at Frause. For those unfamiliar with best ball, it is a game where foursomes of golfers play their own golf balls, but proceed forward based on the best stroke of the bunch. At Frause, although many of us work on various accounts individually, we use gatherings like our morning huddle to talk about clients, best practices in the industry and to bounce ideas off one another. Essentially, we take advantage of our team member’s strengths the same way everyone did playing best ball.

-Emily Nauseda

Thursday, August 4, 2011

Word Wednesdays

Oh, Wednesday! How you are overlooked as a source of entertainment and enjoyment. Although Wednesday is typically one of the busiest and most hectic days, at Frause it is also one of our favorites. Here, it isn’t just Wednesday; it’s Word Wednesday.

Every Word Wednesday, the Frause team gathers in our morning huddle to discuss grammar, etymology and the ever-controversial Oxford comma. Lately we have been holding competitions to see who can define the most obscure words correctly. In PR, words are the tools of our trade. And we have a lot of them. According to the Oxford English Dictionary, there are 600,000 words and phrases in the English language. Among the most recent are “auto-complete,” “brain candy” and “cryonaut.” Look them up and maybe you will gain some insight into today’s pop culture. The most commonly used word, you ask? “The.” According to the Oxford English Corpus, it has been used almost 100 million times since the spring of 2010- I’ve already used it eleven times, and that’s just in the past few minutes!

This week, we talked about the appropriate use of hyphens. For example, I dream of living in a 6,000-square-foot loft on the waterfront, although I currently live in an apartment that is only 800 square feet. I still dare to dream. We also had a competition to correctly match these definitions. Can you match them correctly?


And now, Word Wednesdays will be even better because everyone can participate. Like us on Facebook and stay tuned for our Word Wednesday posts!


-Emily Nauseda

Wednesday, July 27, 2011

Soccer, Philosophy and PR

“Everybody’s inner philosopher, it seems, is released by soccer.”
-Roger Cohen, New York Times Columnist


Last week the Frause team attended the Sounders vs. Manchester United game, and my inner philosopher was indeed released.


Despite losing to Man U 7-0, I had a blast because I was with the Frause team. While in the stands, I was reminded of the common misconception that your “work life” is somehow separate from your “real life.” If you’re passionate about your job, then it’s easy to unite work and your real life to enjoy both. I have noticed this passion here in the office, on the weekends, and yes, even at the Sounders games. When someone at Frause has a great idea, they pitch it to the media. When they go shopping, they buy books about grammar. And when they volunteer, they commit themselves to help young professionals develop their skills.

-Emily Nauseda

Thursday, July 21, 2011

The Professional Networker

The other day I was talking with a recent college graduate and the subject of our careers came up. Eager to find out where my classmate had landed after graduation, I asked him what he was doing. Although I laughed at first, his answer has given me a lot of mental fodder. He told me he was still looking for a job, and as a result he was attending a lot of networking events. He then dubbed himself with the strategically invented title of a professional networker.

Many people would ridicule the suggestion that anyone could be a “professional” job-seeker, but networking is so much more than that. I believe my friend’s answer was very smart. As college students and young professionals, we should all aspire to be professional networkers, not only for the purpose of seeking future employment, but for having a constant beat on the public relations industry, where your success depends on the connections you make between your clients and their audiences, or publics. So why not make these connections on a smaller, individual scale by attending networking events? With my friend’s clever new job title bestowed upon me, I was reminded of the importance of networking- not only to find a job, but to build and maintain my professional relationships.

I can still recall my first encounter with Frause. I was talking to an employee when they handed me their business card. In my opinion, Frause’s business cards are the gem of networking. The back of every card not only has the employee’s photo, but it also lists a few interesting facts about them. What better way to start a conversation than with the subject of sharks?


But alas, networking professionals are not born, they evolve over time. The paradox is that there isn’t much of an emphasis on networking in college, yet it is the time that networking will benefit you the most. Where does one begin? How about by getting some advice from the best networkers I know. Straight from the astute networking professionals here at Frause, I give you 10 tips to elevate your status as a professional networker:

  1. Go out of your comfort zone and talk with people you don’t know.

  2. Bring a buddy if you’re too shy to approach people alone.

  3. Have business cards handy, even if you’re just a student.

  4. It’s OK to jump into conversations. There’s no value in it if you don’t put yourself out there, even if you don’t know anyone.

  5. Have an arsenal of questions handy. And no, “what do you do?” is not a good question.

  6. Be your own brand. Come prepared with an elevator speech of who you are and why you’re there.

  7. People do business with people they like, so talk about common interests. Don’t be a business robot.

  8. Networking is not speed dating. The goal isn’t to meet as many people as possible, it is to meet a few people and have meaningful conversations with them.

  9. Follow up with people you spoke with. The key is to maintain the connections you create.

  10. Build your personal network early. It will help you later when you network for your business.

-Emily Nauseda

Friday, July 15, 2011

What Do You Love About Your Job?

For college students, summer is a time for exploration and new adventure (or maybe simply a time for more of these activities depending on the student). While my friends elected to visit Spain and Ireland this summer, I choose a very different adventure: working full-time. I often hear friends say college is their full-time job, but I would argue that if your earliest class is 10:00 and a ten page (double spaced) paper is the biggest stress in your life, your “job” ain’t bad.

In my opinion, one of the biggest reasons college students have a difficult time swallowing the job pill is that they usually have little experience in the workforce prior to graduation. My internship at Frause not only is preparing me for a future career in public relations, it affords a glimpse into the full-time work world most students only come to know once they graduate. So far my adventure’s been great.

Although public relations has been ranked the second most stressful job in the U.S. by CareerCast, Frause is no nine-to-five grind. True, the work can be challenging, but Frause’s office is filled with brilliant people equipped to tackle challenges through teamwork and effective strategy. And with jobs in the public relations field expected to grow 24 percent between now and 2018, U.S. News has also bestowed this field with the honor of being one of the 50 best careers to have.

This week, I solicited the help of Frause’s seasoned veterans to tell me why they love Public Relations and working at Frause. As you can see below, their answers echo the “work hard, play hard” mentality Frause is known for.



- Emily Nauseda

Thursday, June 30, 2011

Social Marketing: Frause Style

Life will always have many unanswered questions. Where is the ChapStick? Why did Charlie bite my finger? What is the evolution of dance? And it’s questions like these that help lead us closer to modern-day communications Holy Grail: getting a video to go viral.

The truth is no one can make a video viral - that is up to the public. What you can do is take a lesson from these videos and include their basic elements to increase viewership. Recently, Puget Sound Starts Here solicited Frause’s expertise in social marketing; the use of marketing techniques used to bring about social change as opposed to a physical product. They needed a new way to teach residents about the negative effects pet waste has on the Puget Sound, particularly dog poop left by owners. What was our recommended fix? A comprehensive and interactive social media campaign centered around a dog poop rap video. Seriously. Check out Scooppoop.org and just try not to sing along!

We worked with video production company Seedwell to create a spoof video that has already taken on a life of its own—since launching last week, it has already garnered over 15,000 hits.



Here at Frause, when it comes to social marketing, we know that telling someone what to do won’t necessarily get them to do it. With the scoop poop campaign, we simply take a fun approach to change people’s awareness and behavior. My prediction is that in the weeks and months ahead, it will be an enormous success.

Just remember: the next time your dog drops a deuce, do the dog doogity and scoop it up!

-Emily Nauseda

Tuesday, June 28, 2011

The Lions Roar, "PR!"

Last week I spent much of my free time daydreaming of Cannes, France. This city is known to be the pinnacle of luxury, yet if I had one wish it would not be to sip champagne on one of the many yachts surrounding the city, basking in my own perceived glory. My wish would be to attend the annual International Festival of Creativity, also known as the Cannes Lions, which ended Saturday. Every summer thousands of delegates representing communications firms from over 90 countries head to Cannes for this seven-day festival, which includes sessions with thought-leaders, seminars, galas and the illustrious Lion awards, given to firms for their work exhibiting creativity in both idea and execution.


The Cannes Lions became even more exciting in 2009, when the festival announced the addition of the PR Lions awards. This enhancement recognized the shift we are seeing in the communications field. In today’s culture of media clutter, communications firms cannot rely on the success of one-time campaigns to capture audiences. Public Relations provide a consistent voice, rather than one sound bite in a sea of advertising.

Categories for the PR Lions include campaigns ranging from entertainment to financial services, as well as technique awards for best practices in social media, media relations and live events. This year, creative firm Clemenger BBDO of Melbourne, Australia won the ultimate honor of the Grand Prix PR Lion for their campaign, “Break Up” for National Australia Bank.

Although Frause is 5,431.131 miles away from Cannes (to be precise), I see the same Lion-worthy PR practices here on a daily basis. The Frause team not only preserves client reputation, but builds it through creativity and effective strategy. A quick look at Frause’s website makes that clear: “If the approach or action isn’t improving the client’s bottom line or furthering the
company’s goals, we challenge the value. We’re not afraid to rock the boat, but we’ll see you through waters both rough and calm.” Although I may not be on my yacht at Cannes yet, I’m enjoying my time sailing with Frause.

-Emily Nauseda

Tuesday, June 21, 2011

To Do: Internship

Hi there! I’m Emily Nauseda, Frause’s newest summer intern. I currently attend Seattle University, majoring in Strategic Communications with a minor in Entrepreneurship and Innovation. Besides the obligatory personal background (my favorite color is green, I’m from Santa Cruz, California, and my sign is Aries), I thought I would share one interesting fact that has shaped my life in a massive way: I am obsessed with lists. You will never find a blank sticky note in my house, and to further my addiction, I color code everything with my trusty multi-colored pen.


I have already received a few questions about my color system and ever-present Swiss Army-style writing implement here at Frause. Checklists and color coding are important to me because they remind me of my goals, and what it takes to reach them. Checking a task off of my list is my ultimate form of euphoria, so you can only imagine how happy I was when last month I crossed a few big red words off of my master list: “get an internship at Frause.”

Frause’s internship program has been on my master list for two years now. I discovered Frause when I met Richard Kendall through Seattle University’s Public Relations Student Society of America (PRSSA) chapter. Upon touring the Frause office, it was clear where I wanted to end up as an intern. And after countless networking events, meetings, club tours and visits to Frause’s website, I am proud to be the new fly on the wall in Frause’s office. My internship has already been full of the unexpected.

Nothing here is mundane, which makes it perfect for my list addiction. Every morning I come into the office, and even before our morning meetings, I have at least five things to do. By the end of the day, my list is transformed into a beautiful, multicolored work of art, although I doubt anyone would want to buy it. To give you an idea of what I’m talking about, here are some excerpts from my list yesterday:

• Meeting 1, meeting 2, meeting 3, meeting 4
• Get watch (things move fast around here)
• Research client’s restaurant
• Attend video shoot about picking up dog poop
• Call Facebook (sounds a lot easier than it is)
• Write press release
• Create media list
• Brainstorm blog post

I felt like a pig in Angry Birds getting all of these tasks hurled at me, but it was exhilarating. To me, lists like the ones I am creating at Frause are the breeding ground for innovation. They enable you to generate ideas, get them out of your head, on paper and into the world, all while saving your sanity. A menial checklist may not seem like it holds much power, but it is the key to accomplishing goals. Frause’s aptly named blog, “Write This Down,” reiterates this. During my time here, I hope to not only check many tasks off my list, but add new ideas to it as well. Stay tuned for more highlights of my master list here at Frause!

-Emily Nauseda

Friday, June 10, 2011

Parting Words.

When I began my Frause internship back in April, I was told it would be shorter than the standard term, but I didn’t expect it would go by this quickly.

During my time here, I learned important PR tools and practices. I built media lists, wrote pitches, and drafted social media content. I also got to join a meeting with a freelance writer to pitch story ideas, participate in a product marketing brainstorm session, and conduct preliminary research for a future Frause publication. Throughout all of this, I received a firsthand understanding of the fast-paced inner-workings of an agency.

Beyond the PR realm, I gained significant practice in how to manage my time, both inside and outside the firm. Rather than simply clocking in and out, I was responsible for keeping track of my time spent on each client and project, holding myself accountable for every quarter-hour. This allowed me to see exactly how much time I was spending on a particular assignment. I discovered that if it was taking hours to finish something, typically this was because I was over-thinking it and in fact the task was much simpler than I had imagined. When giving advice to future Frause interns, every intern stresses the importance and value of asking questions. I certainly echo this; you’ll save yourself a lot of time in the long run!

Fitting both a full class schedule and 20 hours a week at Frause into the five-day work week was one of the biggest struggles I encountered over the quarter. There were days when I had class in the morning, immediately followed by work, with meetings and a night class to round out my evening. Having only the weekend and an occasional evening to complete my coursework, I learned to make the most of the little time I had available.

The best part of my internship at Frause has been the experience and understanding I’ve gained through working alongside such an amazing team. I’ve especially appreciated the supportive, cohesive and fun environment Frause provides in addition to the wealth of PR knowledge available within these walls.

While I am sad to be leaving Frause, I am about to embark on a new adventure! Less than two weeks from today, I will have traveled nearly 7,000 miles across a time difference of nine hours to spend my summer vacationing in Israel. When I return in August, I will have the opportunity to reconnect with the Frause team at the company picnic—so this isn’t goodbye just yet!

-Emily Levine

Monday, June 6, 2011

Getting into the weeds at Frause


Even though the environment here is often frenetic, with account teams constantly juggling multiple projects, I’m not talking about those kinds of weeds. I’m talking about a recent experience where I worked alongside some of the Frause team outside the office. We participated in Seattle Works Day, an annual event organized by Seattle Works that links volunteers to various community service projects throughout Seattle. In one single Saturday afternoon, Seattle Works brought together 1,500 volunteers for a combined 5,000 hours of service!

Nicole served as team leader for “Team Volunteer Park” which included Amy, Brook, Nathan and me. Our project was to remove ivy and other stubborn weeds from a section of Volunteer Park between the greenhouse and the playground. This particular area was completely overgrown with underground networks of ivy roots and thorny weeds half my height. Over the course of the three and a half hour event, our team of 23 was able to clear the area, cover the ground with wood chips, and even continue to pull up additional weeds well beyond our designated section.

This event was just one example of Frause’s dedication to Corporate Social Responsibility. CSR is a company’s policy of taking responsibility for its actions and encouraging a positive impact on the environment, communities, and across the public sphere. Frause not only exercises CSR in its business practices, the company’s employees are encouraged to become involved in the greater community as individuals. In fact, Frause job descriptions include a required portion of time spent in community development, with this time increasing alongside seniority. Account Executives and Supervisors are also expected to be active in at least one organization and serve on at least one committee.

Nicole has been involved with Seattle Works for the last three years, using her knowledge of social media to benefit the organization as both a volunteer and committee member. As a team leader for Seattle Works Day, she was responsible for putting together a team of at least 10 people, many of whom ended up being her fellow Frausties. I am proud to be part of a team of people who dedicate so much of their free time to the greater community, and who continually support one another in their work outside of the office.

Before and After:


-Emily Levine